Question 1

Be Prepared

Answer

To help provide a safe and pleasant journey for everyone, we ask that you observe the following guidelines when using ConnectKC26 bus services.

Before You Board

Have Your Pass Ready: Please have your ConnectKC26 Pass ready for use. For quick and easy access, add it to your smartphone’s mobile wallet.
Wait for Others to Exit: Allow passengers to exit the bus before you begin to board.
Dress Code: For your safety, pants/shorts/skirts, a shirt/top and shoes are required to ride. Please remove any hoods or masks when you board.
Service Animals Only: Only service animals are permitted on the bus.
Personal Items: Please limit your personal items to what you can carry yourself. For a full list of prohibited items, visit here .
You assume all risk of loss, theft or damage of personal property while using ConnectKC26 bus services.

Boarding the Bus

Clear the Way: Please move aside to allow others to get on and off the bus.
Strollers: For the safety of all passengers, all strollers must be folded and stored in the luggage bays underneath the coach during your ride.

During Your Ride

Find a Seat: Please take a seat when one is available and keep your feet off the seats.
Keep Aisles Clear: Store your personal belongings on your lap or on the floor, making sure to keep the aisles and doorways clear.
Child Safety: Keep your children safe by holding them securely or making sure they are seated throughout the ride.

Be Considerate of Others

No smoking, vaping, eating or drinking is allowed.
Use earphones for personal entertainment devices.
Please use appropriate language and a quiet “inside voice” during conversations.
Refrain from any disruptive behavior.
Respect your fellow passengers and the bus operator.

Prohibited Activities

Soliciting money or distributing literature is not permitted.
Use of alcohol.
Excessive noise/screaming, violence or threats of violence, or any other behavior deemed to be inappropriate.
Provoke, threaten, intimidate, bother, harass or abuse any other person.
Weapons are not allowed on the bus. For a full list of prohibited items, please visit here .

Exiting the Bus

Move to a Safe Distance: Once you have exited the bus, please move a safe distance away to allow the bus to depart safely.
Have fun and be safe!

To ensure the highest standards for the ConnectKC26 bus services, these guidelines may be modified or revised at any time. The latest and effective version will be made available to you.

Question 2

See ConnectKC26 Locations By Service

Answer

Plan Your Travel

Kansas City will be buzzing with excitement during the FIFA World Cup 2026™. Have your ConnectKC26 passes reserved and ready for use in your mobile wallet. Expect traffic and allow extra time to get to your destination. Plan the specifics of your journey with details including real-time route updates, service locations and transportation connection options on KC2026.com/Transportation.

See ConnectKC26 locations by service route listed below.

Airport Direct

Location	Address
Kansas City International Airport	ConnectKC26 Bus Mall, 2644 Warwick Trafficway, Kansas City, MO 64108

Region Direct

Location	Address
North Kansas City*	520 E 19th Avenue, North Kansas City, MO 64116
Boardwalk Square	8600 N Boardwalk Avenue, Kansas City, MO 64154
Liberty	1915 College Street, Liberty, MO 64068
Worlds of Fun	4545 NE Worlds of Fun Avenue, Kansas City, MO 64161
Independence Square	13910 E Truman Road, Independence, MO 64050
Independence Center*	18801 E 39th Street S, Independence, MO 64057
Lee's Summit	206 SW Market Street, Lee's Summit, MO 64063
3-Trails Transit Center	9449 Blue Ridge Boulevard, Kansas City, MO 64138
KC Zoo & Starlight Theatre	6800 Zoo Drive, Kansas City, MO 64132
Mission	5251 Johnson Drive, Mission, Kansas, 66205
Oak Park Mall*	11855 W 95th Street, Overland Park, KS 66214
Overland Park Convention Center	6000 College Boulevard, Overland Park, KS 66211
Lenexa City Center	8700 Scarborough St, Lenexa, KS
Lawrence	2315 Bob Billings Parkway, Lawrence, KS 66045
The Legends	10824 Parallel Parkway SPC 700, Kansas City, KS 66109

Royal Game Day Express – Region Direct to Kauffman Stadium

Location	Address
ConnectKC26 Bus Mall	Kauffman Stadium, Lot L
Independence Center*	Kauffman Stadium, Lot L

Stadium Direct

Location	Address
ConnectKC26 Bus Mall	2644 Warwick Trafficway, Kansas City, MO 64108
Graceway	5460 Blue Ridge Cutoff, Raytown, MO 64133
Independence Center*	18801 E 39th Street S, Independence, MO 64057
North Kansas City*	520 E 19th Avenue, North Kansas City, MO 64116
Oak Park Mall*	11855 W 95th Street, Overland Park, KS 66214
Plaza	41 Emanuel Cleaver II Blvd., Kansas City, MO 64112

*Denotes Region Direct and Stadium Direct location

Question 3

Boarding the Bus

Answer

Luggage: You are welcome to bring luggage on ConnectKC26 Airport Direct and ConnectKC26 Region Direct buses, where larger bags can be stored in the luggage bays during the ride. However, please note that luggage is not permitted on ConnectKC26 Stadium Direct buses due to high passenger volume and the match-day security environment.

Question 4

What you CANNOT bring

Answer

FIFA Fan Festival™ Kansas City will have a fenced perimeter, and all guests will be subject to security screening protocols, including metal detectors and a clear bag policy. See the full list of prohibited items.

Question 5

Be Prepared

Answer

A digital pass is required for FIFA Fan Festival™ entry. Make sure you add your digital pass to your mobile wallet to ensure a smooth entry.

Drink plenty of water! FIFA Fan Festival™ will allow refillable, plastic water bottles (no glass or metal bottles permitted) and will have water stations so fans can stay hydrated on hot Kansas City summer days!

FIFA Fan Festival™ Kansas City is a cashless venue. Cash will not be accepted at any point of sale; only credit or debit card payments are accepted.  

Question 6

See Something, Say Something

Answer

Your safety is our priority. If you see suspicious activity, report it immediately to the nearest event staff or law enforcement officer, or KC26 Assist.

Question 7

What to Expect

Answer

The FIFA Fan Festival™ Kansas City is one of the region's largest free summer festivals, bringing together live music, culture and community in the heart of the FIFA World Cup 2026™. The festival takes place over 18 days from June 11–July 11, 2026 at the National WWI Museum and Memorial in Kansas City, Missouri.

Getting In: General Admission is free, but a pass is required for entry. Already have a pass? Make sure you add your digital pass to your mobile wallet to ensure a smooth entry.

Watching the Matches: Select FIFA World Cup 2026™ matches will be screened live on the festival stages.
Entertainment: Headliners and local icons will perform on the Main Stage. Click here to see the list of headliners and performance times.
Plan Your Day: On-site, you can expect:
- Sponsor activations and interactive experiences
- Visit the official FIFA Store
- Local food and drink options

Question 8

Open and Close Times

Answer

Please visit the FIFA Fan Festival Schedule page to see open and closing times

We encourage General Admission passholders to arrive early, as this pass is first-come-first served and subject to capacity limits. Visit our website and follow us on social media for real-time capacity updates.

*All dates and times are subject to change

Question 9

Getting to FIFA Fan Festival™

Answer

Take ConnectKC26 Region Direct . A total of 15 routes across the region offering motorcoach bus service to the FIFA Fan Festival™.

Other Services
KC Streetcar
Ride KC Bus
Rideshare

Question 10

Parking

Answer

There is no dedicated FIFA Fan Festival™ parking, and street parking is limited.

Question 11

Cashless Venue

Answer

FIFA Fan Festival™ Kansas City is a cashless venue. Cash will not be accepted at any point of sale; only credit or debit card payments are accepted.

Question 12

Accepted Form of Identification

Answer

An ID will be required for the purchase of alcoholic beverages – accepted forms at FIFA Fan Festival™ include:

United States or Canadian Driver’s License
United States or Canadian State ID
Military ID
Global Entry ID
Valid Foreign and U.S. Passport/Passport Card
Mexican Consular ID Card

All forms of ID must be a valid, unexpired, government-issued photo ID that includes the date of birth. They cannot be a temporary, paper or digital copy of the ID.

Question 13

Stay Hydrated

Answer

Drink plenty of water! FIFA Fan Festival™ will allow refillable, plastic water bottles into the venue (no glass or metal bottles permitted) and will have free water stations so fans can stay hydrated on Kansas City summer days!

Question 14

What You CANNOT Bring

Answer

FIFA Fan Festival™ Kansas City will have a fenced perimeter, and all guests will be subject to security screening protocols, including metal detectors and a clear bag policy. See below for the full list of prohibited items:

Prohibited Weapons and Dangerous Items

Firearms, knives, bladed weapons, ammunition, or components of guns
Explosives, fireworks, flares, smoke bombs, compressed liquids
Pepper spray, tasers, martial arts weapons
Chains, metal rods, poles over 1 meter
Projectiles, lighters, bottles, helmets, or hard hats
Work tools of any kind
Body protection gear or corsets (other than medical corsets)
Any other object which could, in the opinion of event organizers, be considered a weapon

Bags and Containers

Backpacks and large bags (only clear bags 12” x 6” x 12” or small non-clear bags 4.5” x 6.5” are permitted)
Hard-sided bags or luggage
Opaque containers

Recording and Communication

Professional cameras with detachable lenses
Tripods, selfie sticks, GoPro mounts
Drones and aerial devices
Laser pointers

Noise Producing Devices

Vuvuzelas, airhorns, megaphones
Unauthorized musical instruments
Whistles

Beverages and Substances

Glass bottles and containers
Metal bottles
Liquids over 100ml (except plastic bottles for refill)
Illegal drugs and substances
Outside food, drink, or alcohol (venue-purchased items only)
Flammable substances, large permanent markers

Other Prohibited Items

Umbrellas
Banners/flags larger than 1.5m x 2m
Political or offensive language
Animals (except service animals requiring only verbal confirmation)
Sports equipment, including inflatable balls, kites, frisbees, or darts
Bicycles, rollerblades, skateboards, or scooters

Exceptions to the FIFA Fan Festival™ Prohibited Items list

Empty, refillable water bottles (no glass or metal bottles permitted)
Strollers, after inspection for prohibited items, will be permitted
Prescription drugs will be permitted

See here for the full Code of Conduct

Question 15

Matchday guide to Kansas City Stadium

Answer

Find out what you need to know before matchday, from how to access your tickets and get to the game, accessibility services, what you can take into the stadium, fan safety/support and more. Learn More.

Download the official FIFA World Cup 2026™ app to unlock everything you need for matchday and beyond.

Question 16

FIFA World Cup 2026™ Mobile Tickets App

Answer

The FWC26 Mobile Tickets App, is the new application for customers who obtained their tickets for the FIFA World Cup 2026™ to retrieve and scan them at Kansas City stadium before the match.

Access the app store

FIFA World Cup 2026™ Kansas City Know Before You Go

CONNECTKC26

Be Prepared

See ConnectKC26 Locations By Service

Plan Your Travel

Airport Direct

Region Direct

Royal Game Day Express – Region Direct to Kauffman Stadium

Stadium Direct

Boarding the Bus

What you CANNOT bring

Be Prepared

See Something, Say Something

FIFA FAN FESTIVAL™

What to Expect

Open and Close Times

Getting to FIFA Fan Festival™

Parking

Cashless Venue

Accepted Form of Identification

Stay Hydrated

What You CANNOT Bring

KANSAS CITY STADIUM

Matchday guide to Kansas City Stadium

FIFA World Cup 2026™ Mobile Tickets App

Sign up for the

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